General Terms

Article 1 : Application and Scope
1. These terms and condition are applicable to all offers and agreements entered into by Gilian Plants.
2. Amendments to these terms and condition are only applicable to such offers and agreements upon
submission of specific written consent by both parties.
3. The term ‘written’ is deemed in this document to mean documentation transmitted by fax, e-mail or other
means generally considered to be acceptable business communication.
4. Should any or part of these terms and condition be deemed inapplicable or irrelevant then this will not
detract from the relevance and applicability of all other terms and conditions.
Article 2: Agreements
1. Agreements entered into verbally will be deemed to be subject to these terms and conditions.
2. Gilian Plants is bound to these terms and conditions upon actually fulfilling an order or accepting a quote
submitted by the other party, or upon giving written confirmation of such order or quote.
3. Additions to or changes to such agreements are binding upon written confirmation by Gilian Plants.
4. A written confirmation by Gilian Plants of an agreement is deemed to be an accurate and complete
reflection of said agreement if the other party does not indicate to the contrary within two days of receipt of
the confirmation.

Article 3 : Arbitration
Gilian Plants may involve third parties to realize agreements.

Article 4: Offers
1. All offers, quotes, price lists and estimated delivery times quoted by Gilian Plants are non-binding unless
they contain a specific term for acceptance. Should a quote or offer construe or contain a non-binding offer
which is accepted by the other party, Gilian Plants reserves the right to withdraw such offer within two
working days of acceptance of such by the other party.
2. All information supplied by Gilian Plants on whatever media is to be considered indicative and is nonbinding.
Article 5: Interim price rises
Interim price rises as a result of currency changes, increased transport-costs, legal and taxation charges,
salaries or other costs of which it may be deemed reasonable that the parties take no account at the point of
reaching an agreement, may be charged by Gilian Plants to the other party even after reaching such

Article 6: Delivery
1. Delivery takes place direct from the nursery or from the supplier’s property. Delivery occurs at the moment
the goods have left the nursery or supplier’s property at which point risk is deemed to be transferred to the
other party.
2. Transport of goods ordered is effected in a way determined by Gilian Plants but at the risk of the other
party unless both parties have reached prior written agreement to the contrary. All direct or indirect
transportation costs, calculated from the place of distribution, inclusive of costs incurred for custom
clearance, surcharges and other exceptional charges (such as charges incurred for pest control services,
fines, quarantine costs) are to be charged to the other party.
3. Gilian Plants is not responsible for damage or destruction of goods however caused which results from
directly or indirectly from transportation.
4. The other party is deemed to guarantee an easily accessible point of delivery.
5. Each phase of a phased delivery will be considered a separate transaction and will be invoiced as such.
6. Gilian Plants may require advanced payment or other security from the other party to ensure the other party
fulfils its financial obligations.
Article 7: Claims
1. The other party is obliged to check goods directly upon receipt. Should the other party discover visible
defects or deficiencies then this should immediately be communicated to Gilian Plants, or indicated on the
accompanying freight-slip or ticket and subsequently communicated to Gilian Plants. In all cases the other
party should have informed Gilian Plants by telephone or e-mail within 24 hours of receipt of the goods.
2. Should such claim not be registered with Gilian Plants within such a time, then the goods will be deemed to
have arrived in good order.
3. Such claims do not waive the other party’s obligation to pay.
4. Gilian Plants should be allowed access to investigate any complaint.
5. In all cases returns are delivered in a manner and to a destination determined by Gilian Plants. Such returns
occur at the risk and cost of the other party unless Gilian Plants declares the claim valid, in which case it will
incur the cost of return.
6. No claims made by made with respect to damage which occurs after delivery of goods.
7. The other party can make no claim for damages and cannot obviate payment on grounds of rejection, if the
products have been previously approved for import or export within and outside the EU by the Dutch Plant
Inspection Organisation.
Article 8: Guarantee and liability
1. Gilian Plants acts in a manner which is to be expected of its branch of business. Goods and services
involved in an agreement comply with the quality norms of her business and government and are checked and
prepared for transit extremely carefully. Goods are delivered in the state they were in at the point of
2. Gilian Plants accepts no liability whatsoever for damage, including death and injury, consequential damage,
industrial damage, loss or loss of earnings arising out of trading or negligence by Gilian Plants, its employees
or third parties in her employ, except in cases where deliberate or conscious negligence of its directors or
managers is involved except in cases where law otherwise dictates.
3. The other party indemnifies Gilian Plants and its suppliers from claims and supports Gilian Plants and its
suppliers in cases of third party actions with respect to illegal deeds and product responsibility.
4. Irrespective of that stipulated in clauses 1 to 3 of this article, the maximum liability of Gilian Plants and its
supplies shall be limited to the net value of the articles involved in the agreement. Honoring this guarantee
shall be the only and full reparation.
5. Irrespective of that stipulated in the previous article, Gilian Plants may never be liable to damage reparation
higher than the insured amount.
6. Guarantees with respect to goods acquired by Gilian Plants from third parties will be undiminished and
valid when involved in agreements between Gilian Plants and other parties.
7. In all cases Gilian Plants can only be liable for damage retribution within a period of 6 months after delivery
of goods.

Article 9 : Payment
1. Payment should be made within 14 days of the invoice date in a manner stipulated by Gilian Plants.
2. Costs incurred as a result of international payments should always met by the other party and may never be
deducted from the invoice amount.
3. If an invoice is not fully paid upon the elapse of the term stated in clause 1 of this article then the following
shall apply:
A) The other party shall be liable to an delay-interest payment equal to 1% cumulative of the total invoice
amount per month. In this respect parts of a month will be considered whole months.
b) The other party shall be liable, after having being issued with a demand by Gilian Plants, to extrajudicial
costs of a minimum of 10% of the total invoice sum plus the delay-interest payment to a minimum of €
4) Should the other party not fulfil its obligations to pay Gilian Plants is relieved of its obligations with respect
to delivery until full payment or equivalent security has been received. This relief also applies from the moment
that Gilian Plants has reasonable grounds to doubt the creditworthiness of the other party.
5) The other party renounces its right to settlement.
Article 10: Ownership
1. Gilian Plants retains ownership of goods whether delivered or to be delivered until such time as the other
party has fulfilled its obligation to pay arising out of such goods.
2. Goods subject to such ownership may only be resold by the other party in the due course of its normal
business activities.
3. Should Gilian Plants claim ownership then the associated agreement may be deemed annulled without
detriment to Gilian Plants right to retribution for damages, profit loss and loss of interest.
4. The other party is obliged to immediately inform Gilian Plants in writing of any claim by third parties to
goods of which Gilian Plants may claim ownership according to this article.
Article 11 : Bankruptcy
Irrespective of that determined in other articles and clauses in this document, agreements between Gilian
Plants and other parties may be annulled without judicial intervention and without proof of failure to meet
obligations at such time that the other party requests bankruptcy or is subject to bankruptcy proceedings, or
requests temporary or definitive suspension of payments, or at such time that Gilian Plants has a reasonable
supposition that the other party will request bankruptcy of suspension of payments and makes this known to
the other party.

Article 12 : Applicable law
1. The agreement between Gilian Plants and the other party is subject exclusively to Dutch law. Disputes
arising from such agreements will also be settled by Dutch law.
2. Disputes shall be resolved by the relevant judiciary in the town of business of Gilian Plants or that of the
other party, to be chosen by Gilian Plants